Mortgage Default Management Tools

Canada’s Economic Action Plan Covid-19

The Government, through CMHC, is providing increased flexibility for homeowners facing financial difficulties to defer mortgage payments on homeowner CMHC-insured mortgage loans. CMHC will permit lenders to allow payment deferral beginning immediately.

Most (if not all) Canadian mortgage lenders have implemented a program for you, here is a list of most mortgage lenders in Alberta/BC so you may contact customer service directly. Have your mortgage number handy.

Please remember that all lenders are experiencing high volumes of calls … you may receive a busy signal or unable to connect message … please be patient and try again or leave a message if you can.

ATB
1-800-332-8383
B2B
1-800 263 8349
BMO
1-877-895-3278
Bridgewater
1-866-243-4301
CIBC
1-800-465-2422
CMLS
1-888-995-2657
Connect First
1-403-736-4000
Chinook Financial
1-403-934-3358
Equitable
1-888-334-3313
First Calgary Financial
1-403-736-4000
First National
1-888-488-0794
Haventree
1-855-272-0051
Home Trust
1-855-270-3630
HSBC
1-888-310-4722
ICICI
1-888-424-2422
Manulife
1-877-765-2265
MCAP
1-800-265-2624
Merix (Lendwise)
1-877-637-4911
Marathon
1-855-503-6060
Optimum
1-866-441-3775
RBC
1-866-809-5800
RFA (was Street Capital)
1-877-416-7873
RMG
1-866-809-5800
Scotiabank
1-800-472-6842
Servus
1-877-378-8728
Street Capital
1-866-683-8090
TD
1-866-222-3456

(I can’t take credit for this list, it was provided by RMG!)